Website privacy

This policy describes how PRIME LEGAL will use your personal data.

It also describes your data protection rights, including a right to object to some of the processing which we may carry out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section of this policy.

PRIME LEGAL is a trading name of Amaya Luzuriaga Fernández, Calle Alonso de Bazán, 6. 1º, Oficina 5. 29601 Marbella (Málaga) (the “Company”), which is the data controller of your personal data.

References to “PRIME LEGAL”, “we” or “us” in this policy describe the Company and the website which you are visiting.

Summary of how we use your data

PRIME LEGAL uses your personal data to deliver services to you and to send you information about property-related services you request or that may be of interest to you.
Information about you will not be shared with other partners or companies except as set out in this policy.
Where we rely on your consent for direct marketing, you can withdraw this consent at any time.

What information do we collect?

We collect and process personal data about you when you interact with us and our website and when you register with us to receive our services. In addition to the personal data you give us (e.g., name, address, telephone number, email address, date of birth, identification), we may also collect:

Technical information: IP address, browser type and version, time-zone setting, plug-in types, operating system and platform.
Usage information: URL clickstream to, through and from our site (including date/time); pages viewed/searched; response times; download errors; length of visits; interaction data (scrolls, clicks, mouse-overs); methods used to leave the page.

What information do we receive from third parties?

Sometimes, we receive information about you from third parties, in particular:

Social media companies (e.g., X/Twitter, LinkedIn) when you interact with our firm through these platforms.
Financial advisors, mortgage brokers, real estate agents and solicitors in relation to transactions connected to our services.
Other agents/companies as required for disclosed purposes.

How do we use this information, and what is the legal basis?

To fulfil a contract

Providing our services, including processing information in connection with a property sale and arrangements for transfers of funds by or to third parties.
Communicating with you.

Legitimate interests

Providing services prior to a contract (e.g., sending property details) and responding to comments or complaints.
Monitoring and improving our website, products and services (see Cookie Policy).
Personalising our website, products or services for you (see Cookie Policy).
Using data in connection with legal claims, compliance, regulatory and investigative purposes.

With your consent

Sending direct marketing about our services or related products/services we provide (e.g., independent financial advice related to your property).
Placing cookies or similar technologies in accordance with our Cookie Policy.

Required by law

Verifying your identity.
Responding to lawful requests from government or law-enforcement authorities.

Withdrawing consent / objecting to direct marketing

Where we rely on your consent, you may withdraw it at any time (we may still have other lawful grounds to process your data). You have an absolute right to opt out of direct marketing (including profiling for marketing) at any time. Use the unsubscribe instructions in our communications or contact us using the details below.

Who will we share your data with?

We share personal data only to provide services to you and to understand/improve use of our products and services. We may share data with:

Independent financial advisors for advice relating to your property.
Other named parties to a signed contract (e.g., promoter, real estate agent).
Third-party maintenance and repair providers (e.g., plumbers, electricians, builders, carpenters).
Surveying companies for services required for sale/purchase.
Utilities companies where required.
Insurance and warranty companies where you choose to buy a product/service through us.

We may share data with government authorities and/or law-enforcement officials where required by law or to protect our legitimate interests. Personal data may also be shared with trusted service providers (e.g., database management, email services) who process it on our behalf.

In the event of a sale or integration of our business, your details may be disclosed to advisers and prospective purchasers and transferred to the new owners.

How long will we retain your data?

Contractual data: 7 years from your last interaction with us.
Registration data: For as long as you are an active user and for 7 years after.
Marketing/consent-based data: Until you ask us to stop, plus a short period to implement your request. We keep a suppression record indefinitely to honour your opt-out.